Billing and Subscriptions
Manage your workspace billing and subscription
Billing and Subscriptions
This guide explains how billing works for your workspace. Round Two uses a simple seat-based pricing model.
Accessing Billing
Navigate to the "Billing" section.
You'll see your current seat count and billing information.
Understanding Seat-Based Pricing
Round Two uses a simple pricing model based on the number of seats (team members) in your workspace:
Free Seats
The first seat is free. This means:
- Your first team member doesn't cost anything
- All features are available to everyone
- No limitations on boards, feedback, or other features
Additional Seats
After the first free seat, you pay per additional seat:
- Each additional team member requires a paid seat
- You only pay for the seats you use
- All features remain available to all members
Note
Round Two doesn't limit features based on pricing. Everyone gets access to all features regardless of whether you're on the free tier or paying for additional seats. The only difference is the number of team members you can have.
Setting Up Payment
When you need to add a second team member (or more), you'll need to set up payment. You can do this in two ways:
Option 1: Set Up Payment Before Adding Members
Click "Set Up Payment".
You'll be redirected back to the billing page, and your subscription will be active.
Option 2: Set Up Payment When Inviting Members
If you haven't set up payment yet, you'll be prompted to do so.
Click the payment setup button, and you'll be redirected to Stripe checkout.
Complete the payment, and you'll be redirected back to finish the invitation.
Note
The checkout process is handled securely by Stripe. You'll enter your payment information on Stripe's website, not in Round Two. After payment, you'll automatically return to Round Two.
Managing Payment Methods
Payment methods are managed through Stripe's Customer Portal:
Click "View All" to open the Stripe Customer Portal.
In the portal, you can update your payment method, add new payment methods, or set a default payment method.
After making changes, you'll be returned to the Round Two billing page.
Note
Payment method management is handled securely by Stripe in their Customer Portal. This ensures your payment information is always secure and up-to-date.
Billing History
You can view invoices in two places:
Recent Invoices (In Round Two)
You'll see a list of recent invoices with amounts, dates, and status.
Click the download icon on any invoice to download the PDF.
All Invoices (In Stripe Customer Portal)
In the Billing History section, click "View All".
In the portal, you can view your complete billing history, download any invoice, and see payment details.
After viewing, you'll be returned to the Round Two billing page.
Note
The Stripe Customer Portal provides access to your complete billing history, while Round Two shows recent invoices for quick reference.
Managing Your Subscription
Automatic Seat Adjustments
Your subscription automatically adjusts when you add or remove team members:
- Adding members: When you add a 2nd member or more, your subscription quantity increases automatically
- Removing members: When you remove members and seat count drops to 1, your subscription is automatically paused
- Proration: Charges are automatically prorated when seats are added or removed mid-cycle
Note
You don't need to manually update your subscription when adding or removing members. Round Two handles this automatically.
Canceling Your Subscription
If you want to cancel your subscription entirely:
Click "Cancel Subscription".
Read the warning carefully - this will: - Cancel your subscription immediately
- Remove all members except the workspace owner - Cancel all pending invitations - Process a prorated refund for unused time
Type "CANCEL SUBSCRIPTION" to confirm.
Click "Cancel Subscription" to complete the cancellation.
Important
Canceling your subscription is immediate and cannot be undone. You'll receive a prorated refund, but you'll need to remove team members down to 1. All features remain available, but you can only have 1 free seat. If an admin cancels the subscription, they will lose access to the workspace.
How Billing Works
Seat-Based Pricing
- First seat: Free forever
- Additional seats: Paid monthly per seat
- Automatic adjustments: Subscription quantity updates automatically when you add or remove members
- Proration: Charges are prorated when seats change mid-cycle
Billing Cycle
- Seats are billed monthly
- Your billing date is set when you first set up payment
- Charges are calculated based on the number of paid seats (total seats minus the free seat)
What Happens Automatically
- Adding members: Subscription quantity increases, you're charged for new seats
- Removing members: Subscription quantity decreases, you receive prorated credits
- Dropping to 1 seat: Subscription is automatically paused, no charges
- Adding members again: Subscription automatically resumes
Note
You don't need to manually manage your subscription quantity. Round Two automatically syncs your seat count with Stripe, so you only pay for what you use.
What You Can Do Where
In Round Two (Your Workspace Settings)
You can manage these billing tasks directly in Round Two:
- Set up payment: Start a new subscription through Stripe checkout
- View seat count: See how many seats you're using (free + paid)
- View upcoming bill: See this month's prorated amount
- Add tax ID: Add your tax ID to appear on invoices
- View recent invoices: See a list of recent invoices with download links
- Cancel subscription: Cancel your subscription (removes members and processes refund)
In Stripe Customer Portal
You access the Stripe Customer Portal from Round Two to manage:
- View all invoices: Complete billing history (not just recent)
- Update payment methods: Add, remove, or change payment methods
- Set default payment method: Choose which payment method to use
- Download invoices: Download any invoice as a PDF
Note
The Stripe Customer Portal is accessed by clicking "View All" in the Billing History section. You'll be redirected to Stripe's secure portal, and when you're done, you'll automatically return to Round Two.
What's Next?
Now that you understand billing:
- Workspace Settings - Learn about other workspace settings
- Adding Team Members - Invite members to your workspace
- Workspace Overview - Review workspace basics