Organizing Feedback
Organize and categorize feedback items
Organizing Feedback
As feedback comes in, reviewing and managing it helps you take action. This guide explains how to work with feedback effectively.
Viewing Feedback
Feedback is automatically sorted by votes, with the most popular items appearing first. This helps you see what matters most to your users.
Feedback is sorted by vote count, so the most popular items appear at the top.
Click on any feedback item to view full details, comments, and voting information.
Understanding Votes
Votes help you understand which feedback is most important to your users:
- High Votes: Feedback that many users care about
- Low Votes: Feedback that fewer users have expressed interest in
Tip
Pay attention to highly-voted feedback, but also consider individual items that might be valuable even without many votes.
Reviewing Feedback
Read through feedback items to understand what users are asking for.
Use comments to respond to users and let them know you're listening.
Take action on feedback that aligns with your goals and priorities.
Note
Advanced organization features like status tracking, priority levels, and categories are coming soon. For now, focus on reviewing feedback, responding through comments, and taking action on the most important items.
What's Next?
Now that you understand organizing feedback:
- Understanding Status - Learn more about feedback statuses
- Voting and Comments - See how users engage with feedback
- Creating a Board - Set up categories when creating boards