Understanding Status

Learn about feedback statuses and what they mean

Understanding Feedback Status

Feedback status helps track where each piece of feedback is in your process. Round Two currently uses a simple status system with three statuses.

Status Types

Open

Open is the default status for newly submitted feedback.

Feedback that hasn't been processed yet
Recently submitted items
Waiting for your attention

Review open feedback regularly to stay on top of user input.

Update the status as you process feedback.

In Progress

In Progress means you're actively working on the feedback.

Development has started
You're implementing the feature or improvement
It's being worked on right now

Update to "In Progress" when work begins.

Keep users updated on progress through comments.

Closed

Closed means the feedback has been completed or resolved.

The feature is live
The improvement is done
The issue has been resolved
You've decided not to implement it

Mark as "Closed" when the work is finished or the decision is made.

Add a comment letting users know the outcome.

Status Workflow

A typical workflow might look like:

Open → Feedback is submitted
In Progress → You start working on it
Closed → It's done and available

Or:

Open → Feedback is submitted
Closed → You decide not to implement it (with explanation in comments)

Best Practices

Update Regularly: Keep statuses current so users know what's happening
Add Comments: Explain status changes, especially when closing feedback
Be Transparent: Honest communication builds trust with your users
Use Consistently: Stick to the same status meanings across all feedback

Note

More advanced status options (like "Planned", "Under Review", "Declined") and organization features (like categories and priority levels) are planned for future releases.